Frequently ASked Questions

 

Here are the most frequently asked questions we receive from clients. Please take a moment to read through the list and email us if you have additional questions.

HOW DO WE BOOK YOU?

After looking through our portfolio on our website and Instagram please send us an inquiry through the contact tab. We respond within 12 hours, Monday-Sunday. We offer in person or over the phone consultations to discuss the booking. 

A 50% non-refundable retainer fee for date reservation and both signatures are required to reserve our services for your date.

WHAT ARE YOUR RATES?

Please email us for the most up-to-date information on pricing.

WHERE CAN WE SEE YOUR PORTFOLIO?

Check out our instagram page @kochaiaesthetics to see our latest work.

HOW BIG IS YOUR TEAM?

We maintain quality and consistency in our work by having only one team of three photographers and three videographers. With all six of our team trained in the same style and given designated roles, it allows us to document every part of the day and capture the wedding in its entirety. 

DO YOU DO DESTINATION WEDDINGS? WHAT ADDITIONAL FEES ARE ASSOCIATED WITH DESTINATION WEDDINGS?

While Kochai Aesthetics is based out of Sacramento, CA, we serve clients all around the world. Our destination wedding photography packages include the cost of travel and accommodations (flights, hotel, equipment and car rental). 

HOW MANY PHOTOS WILL WE GET?

The number of photos delivered can vary based on different timelines, locations, activities, and so on; therefore, we don’t have a specific amount we deliver. It is typically between 500-1000 photos for a traditional Pakistani/Indian wedding. We select the best images to edit from the thousands that we photograph. We include plenty of images of the different moments we capture. We don’t withhold any images from you to get you to pay more like some photographers may do. These are your memories, and we promise to capture them fully and give you more than enough images to remember this time in your lives, while still focusing on quality over quantity.

DO YOU DELIVER RAW PHOTOS OR FOOTAGE?

We deliver RAW footage at an additional cost, however this cost is waived in our gold package. We do not deliver RAW Photos.

CAN YOU EDIT IN DIFFERENT STYLES?

We are very flexible on editing, do not hesitate in asking for us to edit in a certain style. Whether you like your photos bright and white or more dark and moody, we are dedicated to satisfying our clients.

DO YOU PHOTOSHOP YOUR CLIENTS?

Our photography is about celebrating love and authenticity. We promote self-love and body positivity, so we don’t alter the way you look other than temporary blemishes like bruises and acne. We won’t photoshop to alter what is real and true for you. If you are especially self-conscious about something, please let us know, and we will be sure to be extra aware of that while we are posing you.

WHAT IS YOUR TURN AROUND TIME?

Kochai Aesthetics prides ourselves on customer service, we have a faster turnaround time than most production teams! Our turnaround for weddings is 2-3 months for photography and 3-6 months for videography. We try to get them back to you as soon as possible, while making sure we give time to our craft.

HOW DO WE RECEIVE OUR PHOTOS/FILMS?

When the editing is complete, we upload the images to a private online gallery and send it to you via email. You can share the link with friends and family, so they can view your photos. You can also download the whole gallery to your computer. The images are stored online for a year. Our films are uploaded to our vimeo and also can be downloaded to your computer.

DO YOU HELP WITH MAKING AN ALBUM?

We offer a basic 20 page photo album at an additional cost. If you are looking for further customization we can work together to make your vision come true.

WHAT HAPPENS IF WE GO OVER THE CONTRACTED AMOUNT OF TIME? DO YOU CHARGE FOR ADDITIONAL COVERAGE?

We understand that not everything goes as planned during a wedding. We don’t leave on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment. We need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.

I HAVE DOWNTIME BETWEEN EVENTS ON MY WEDDING DAY. WILL I BE CHARGED FOR THAT DOWNTIME?

For many reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.